A few times on this blog I have professed my undying love for Rosa Clara wedding dresses. They are immaculately made, genius designed, use exquisite fabric and beat all other prestige brands hands down for quality and vision....
Here's the but...
...they have the most unhelpful customer service policy in bridalwear. They are only interested in their franchise businesses and our UK agent, whose name appears at the top of our invoices and therefore must be getting paid commission, has never set foot in the shop, phoned us or assisted in any way. In fact all he has done for us is sell the diffusion range, Rosa Clara Two, to our two nearest geographic rivals who have then subsequently copied our press ads using their images.
I have sold samples and asked for extra fabric - not forthcoming. I have asked to borrow loan samples - theoretically possible - they are never available.
In addition, I have used Rosa Clara images for about 4 years, every month as a full page advert in a national bridal title - either Brides or You and Your Wedding. This has cost me as much as a brand new Audi. My investment in samples, yearly, would have bought a Fiat 500. Call me old-fashioned, but with this level of investment I expect the answer to sometimes be 'yes.'
For the purpose of illustration - here are a few quotes picked at random...
"sorry but jackets are not available for borrowing."
"sorry but this sample it is not available for borrowing."
"Regarding the advertisement material, the picture you are requesting it is not available."
"As informed you previously there is no fabric available for this sample."
" I am sorry but this dress is in an international fair and will come back in Barcelona in 2 months."
Brides-to-be do not let this put you off their stunning designs, I simply feel it is probably quicker and cheaper to hop on Easy Jet to Barcelona to look at their collection...
It is with regret I offer these amazing dresses in perfect condition in my sample sale.
My love stills burns brightly but the affair may be over...
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| Adelfa |
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| Adelfa |
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| Adelfa |
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| Antifaz |
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| Antifaz |
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| Antifaz |
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| Alada |
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| Alada |
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| Alada |
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| Adorno |
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| Adorno |
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| Adorno |
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| Adamo |
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| Adamo |
Prices
Adelfa £4635 to order
Sample Sale £2635
Antifaz £3450 to order
Sample Sale £2450
Alada £3600 to order
Sample Sale £2600
Adorno £4655 to order
Sample Sale £2635
Adamo £3915 to order
Sample Sale £2915
All Rosa Clara samples are a Spanish 42 - UK 12 equivalent and can be taken in if necessary
All Sample Sale dresses are paid in full and price includes specialist cleaning and remedial work if necessary. The dresses can be stored at Miss Bush until fitting.
Full Terms and Conditions available on request.
